We aim to provide a free quote within 4 hours for most enquiries. Some quotes may take longer if they involve special pricing, imported products, or non-stocked items, but we always prioritise delivering a timely and accurate response.
You can request a quote online, or contact us directly by calling 1800 262 383 or emailing [email protected].
Of course! We’re here to help. You can contact us during our business hours (7 AM – 5 PM) by calling 1800 262 383 or emailing [email protected], and our team will provide you with an update.
In some cases, adjustments can be made, but they may affect lead times, pricing, or required documentation. If you need to modify your order, contact us immediately at 1800 262 383 or [email protected], and we’ll do our best to assist.
Danterr’s head office is in Victoria, and we have warehouses strategically located in Adelaide, Brisbane, Perth, Sydney, and Melbourne to support efficient project supply and delivery across Australia. For specific addresses and opening hours, please visit our Contact Us page.
Yes! Explore our latest product catalogue for a full range of high-quality, innovative construction solutions tailored to meet your project’s demands.
Our Sales Terms & Conditions and Refund Policy are available on our website. If you need further clarification, you can refer to these documents anytime.
Yes. We only supply industry-compliant products. Check the TDS/SDS documents or contact us at 1800 262 383 or [email protected] for specific compliance details.
We’ll do everything we can to source the right product for your project. Contact us at 1800 262 383 or [email protected] to discuss your needs.
If your project requires bulk quantities, we can coordinate with our suppliers to arrange additional stock or explore partial shipments to keep your project moving. Contact us at 1800 262 383 or [email protected] to discuss your options.
Yes! We provide competitive pricing and bulk discounts for large orders. Contact us at 1800 262 383 or [email protected] to discuss your project’s needs.
Yes, samples are available for select products. Reach out to our team to discuss availability and delivery options.
For optimal performance:
Connolly Expansion Joints are available in 100mm, 125mm, 150mm, and 200mm sizes, each supplied in 3m lengths.
Absolutely. At Danterr, sustainability is built into everything we do. We continually seek eco-friendly alternatives that meet strict industry standards without compromising on quality or performance. Explore our range of sustainable product solutions in our Green Technology section.
Yes. We partner with trusted third-party freight providers to ensure on-time, safe deliveries across Australia.
Yes, but pick-ups must be arranged in advance. Once confirmed, we’ll notify you when your order is ready. Contact us at 1800 262 383 or [email protected] to organise your pickup.
Yes! If you require urgent delivery, we may be able to prioritise your shipment. Contact us at 1800 262 383 to discuss express options (additional costs may apply).
We accept various payment methods, including bank transfers and credit accounts for approved clients. Contact our Finance team at for more details.
Yes, we offer credit accounts to qualified clients. To apply, visit the Credit Application form or call us at 1800 262 383.
For any billing inquiries, please contact our Finance team at 1800 262 383 with your invoice number and relevant details.
If your order isn’t as expected, please provide:
And send it to [email protected] . Our team will investigate and advise on the next steps, whether that be a replacement, credit, or return process.
Warranty terms vary by product. If you have concerns about quality or warranty coverage, contact us at 1800 262 383 or [email protected], and we’ll guide you through the next steps for resolution.
