Our current lead time from online enquiry to free quote is under 4 hours as a rule.
Frequently Asked Questions
We are always happy to talk to our clients on the phone. Our number is 1800 262 383. Please be aware that calling in the midst of the day may result in unavailability and morning is best.
Danterr is an Australian built business with the capability to serve clients from all over Australia and in certain circumstances internationally. Our head office is located in Coastal Victoria, but we have sales reps in different states to accommodate our customer and freight needs.
The latest version of the catalogue can be viewed here: https://www.flipsnack.com/danterr/danterr-product-catalogue-2020/full-view.html
We are committed to growing interest in green alternatives to concreting accessories. Adaption to green products in building/infrastructure is slow, but we are committed to educating our team and clients of the better alternatives for their project.
We love to talk to our clients and can always facilitate a zoom call for the needs of any project, product, or enquiry. Before organising a zoom appointment, please contact us via phone or email to ensure we have background for your enquiry and we are able to allocate the appropriate time for your enquiry also.
While some of our products are imported, we have a team of reps who are constantly looking for the Australian made alternative to the products our clients know and have come to love.
Scroll to the bottom of our website and look for the heading “Credit Application” or click this link to go straight to the application. https://www.danterr.com/wp-content/uploads/2021/10/Danterr-Credit-Application-Updated.pdf
Scroll to the bottom of our website and look for the heading Danterr Terms and Conditions of Sale Policy, or click this link to go straight there: https://www.danterr.com/wp-content/uploads/2021/04/Danterr-Terms-an-Conditions-of-Sale-Policy.pdf
Page 2 of Sales Policy Terms and Conditions.
Our positions will always be advertised on LinkedIn.
We are happy to quote international orders in certain circumstances but may not always be able to keep freight charges low.
Check the product TDS / SDS. Read our product blurbs and enquire via the website contact form for further enquiry.
We will ALWAYS do our best to accomodate the needs of our clients. Simply send through an enquiry and we will see what we can do. Should we not be able to source the product we will do our best to recommened the correct supplier.
We work on a general rule of 2 x spacers per m2.
We allow 2 x coils of tie wire per tonne of steel.
100mm cover is required from the edge of the concrete.
It is recommened to pair Leakmaster with Hydrotite as irregular changes in the work surface could decrease effectiveness of the adhesion.
8mm – 40mm bar.
Blue CX Range of blades.
Blade AX Range of blades.
100mm, 125mm, 150mm & 200m x 3m long.
We operate with third party freight teams and have good partnerships with our frequent use companies. We are looking to upgrade our services and will release more information on this is 2022.
Yes, you can pick up your order, subject to warehouse availability. To do this, you must first speak with your sales rep and organise a quote that reflects warehouse pickup.
Adequate time must then be given to our team for the warehouse to pick the order and have it waiting for you. Do not arrive on site to collect your order until you have been contacted by a member of the team.
Although there are circumstances in which freight shall be free, often concrete accessories can be heavy or require extra safety steps for site approval. Therefore, freight will reflect these circumstances.
Yes, we can transport dangerous goods. Please note in most circumstances this will cost more.
Danterr can offer same day delivery in some circumstances however, this is subject to stock availability, freight and logistics lines and delivery cut off times. Same day delivery will incur a larger freight charge than normal.